Business
TEXT
Customer Churn Diagnosis
May 1, 2026
Optimized for:
claude-opus-4-7
SaaS retention, customer success, growth optimization
Help me diagnose churn for [PRODUCT]. Context: - Current churn rate: [%] - Industry benchmark: [%] - Top 5 reasons users churn (per exit surveys / cancellation flow): [LIST] - Lifecycle stage where churn peaks: [ONBOARDING / 30-90 DAYS / 6+ MONTHS] - Pricing tier with worst churn: [TIER] Produce: 1. Top 3 likely root causes, ranked by evidence strength 2. For each, the cheapest experiment to validate 3. Ranked list of interventions (highest impact, lowest effort first) 4. Metrics to track post-intervention to know if it worked 5. A reasonable expected churn improvement if interventions land Don't suggest "build a customer success team" unless I asked for capital-intensive options.
Practical churn diagnosis with cheap experiments first.
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